CRM for WhatsApp that helps you increase your online sales and serve your customers 24x7 with ChatGPT

Respond to Sales and Customer Service conversations automatically with ChatGPT and centralize all the interactions on WhatsApp, Facebook, Instagram, and your website in a powerful CRM.

Optiwe is the Multi-agent and Multi-channel WhatsApp CRM that helps you increase your Customer Service team's productivity and convert conversations into sales with ChatGPT.


Join the companies that already use our WhatsApp Business CRM powered by ChatGPT to grow their businesses and improve communication with their customers


Benefits of using Optiwe in your business

Optiwe uses the latest Artificial Intelligence technologies to help you sell on WhatsApp and optimize your business in just 30 days


increase in sales and customer service team productivity by using our intelligent tools to chat with customers.


of automation of sales and customer service conversations with our intelligent chatbots and flows in just 30 days.


increase in your digital channel sales by directly connecting your website with WhatsApp, Instagram, and Facebook channels.

What products does Optiwe offer?

Integration with ChatGPT and digital channels

Sell and communicate with ChatGPT on a single platform: from WhatsApp, Facebook, Instagram to your website and SMS. Our CRM uses the official WhatsApp Business API.

WhatsApp, Instagram, and Facebook integrated into Optiwe

Multichannel customer service

Manage all conversations and contacts in a centralized inbox. Give superpowers to your salespeople with suggested responses. Use our CRM compatible with WhatsApp.

Optiwe's multichannel inbox

Multichannel Chatbot

Automate your sales and customer service on WhatsApp using intelligent chatbots. With Optiwe's bot designer, you can build flows so your customers can get the answers they need and automatically purchase your products.

WhatsApp, Instagram, and Facebook chatbots designed with Optiwe

WhatsApp Marketing

Import your customer data, manage contact lists, and carry out powerful mass marketing campaigns with our integrated WhatsApp CRM. Get a higher read and response rate than email marketing with personalized advertising on WhatsApp.

Creation of WhatsApp marketing campaigns with Optiwe

Reports and statistics

Get a detailed report on the effectiveness of each channel, the performance of your sales representatives, and the effectiveness of your Chatbots.

WhatsApp, Instagram, and Facebook chatbots designed with Optiwe

Integrations with other tools

Integrate Optiwe with all the tools your company already uses. Synchronize contacts and tickets with HubSpot, SalesForce, Zendesk, and other CRMs.

Integrations with REST API to other tools

Download the APP in your phone!

Link to download the Optiwe Android app
Link to download the Optiwe iOS app

The companies that sell the most and best serve their customers already use Optiwe


Stefano Angeli

CEO at Reba


Noelia Nuñez

Campaign Advisor

Communication Channels

Communicate on the channels where your customers are looking for you.

Use our sales platform on WhatsApp, Instagram, Facebook, your website, and many more channels. We help you create smart chatbots and derivation rules for sales agents, to offer the best omnichannel experience to all your customers! Our CRM uses official WhatsApp Business API.


What integrations does Optiwe offer?

Optiwe client
Optiwe client
Optiwe client
Optiwe client

Frequently Asked Questions

What is a CRM for WhatsApp?


Optiwe WhatsApp CRM is a customer relationship management system that uses the WhatsApp messaging platform to communicate with customers and provide more personalized service. With Optiwe WhatsApp CRM, businesses can automate responses to frequently asked questions, classify and prioritize messages, and provide more efficient follow-up to customers. It can also help businesses collect information about customers and use it to improve their experience and build customer loyalty. In summary, a WhatsApp CRM is a useful tool for businesses looking to improve their customer service and increase customer satisfaction through a popular and easy-to-use messaging platform.

Can I sell on WhatsApp?


With Optiwe's platform, you can automate your sales through WhatsApp. Many businesses have adopted the messaging platform to reach their customers and offer their products or services. Some companies use chatbots or automated assistants to answer questions and help customers make their purchases through the platform. Others use the direct messaging feature to communicate directly with customers and process their orders.

What is WhatsApp Business API?


Optiwe uses the official WhatsApp Business API, an application programming interface (API) platform that allows businesses to automate, optimize, and personalize their communications with customers through the WhatsApp messaging app. With the WhatsApp Business API, companies can send automated messages, classify and prioritize incoming messages, and provide a more efficient customer service experience. The API also allows companies to collect information about customers, such as their location, preferences, and purchase history, to use for personalizing their communications and offering a more relevant and satisfying customer service experience.

What is WhatsApp Multi-agent?


Optiwe's WhatsApp Multi-agent is a feature that allows businesses to have multiple agents or representatives respond to customer messages through the WhatsApp messaging platform. With WhatsApp Multi-agent, companies can ensure that customer messages are efficiently and timely responded to, even during periods of high demand.

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